Webinar - Applying AI to Health Practice Telecom Stack

Tuesday, December 1st, 2026

9:00AM - 10:00AM 

Presented by: Tom Collins

Chesapeake Telephone Systems, Inc.

Session description:
Healthcare practices are under pressure to do more with less—while protecting patient health information and reducing staff burnout. This fast-paced talk illustrates how to layer PRACTICAL AI on top of your existing telecom stack (voice, UCaaS, contact center, messaging) to streamline patient access, reduce no-shows, and free health care professionals to deliver patient results. We’ll demystify key use cases— AI receptionists for intent-based routing, ambient call summaries into the electronic health care records software, proactive outreach to close care gaps, real-time analytics for staffing—and map each to measurable outcomes (speed to answer,  first-call resolution, backlog clearance, and accurate billing).

Can't make the webinar?

No problem! All registrants receive the recording
and presentation slides following the webinar.

(Members Attend Free, Non-members $35.00)

Earn 1 CEU!

HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information. 

Continuing Education Units, CEU's:

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.