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Clinic Manager - Ventura Orthopedics

Overall Responsibility

Manage the daily administrative operations of the medical office clinic in accordance with established policies, procedures, and standards. This includes leading the patient experience; motivating, leading and developing personnel; ensuring sound financial operations; and working with providers to create a proactive and professional medical atmosphere. Anticipate and plan for future changes and lead improvement initiatives as needed.

Clinic Manager Duties and Responsibilities include the following. Other duties may be assigned.

• Manage clinic staff during daily operations. Identify and provide guidance in resolving operational issues.
• Provide oversight and management of DME sales and related inventory.
• Coordinate clinic operations and activities to ensure that efficient and high-quality service is delivered.
• Ensure compliance with regulations and clinic standards of patient care and patient confidentiality.
• Ensure that all reporting requirements are met in a timely and accurate manner.
• Supervise all aspects of clinic employee management to include scheduling staff, addressing performance deficiencies, and conflict resolution.
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees; communicating job expectations; planning, monitoring, appraising and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures to ensure quality staff.
• Lead a productive and team-oriented work environment. Be a reliable presence in the office and conduct regular staff meetings to provide information and solicit feedback.
• Manage employee performance by completing performance appraisals and setting individual goals. Utilize best practices for performance management to include clearly communicated expectations, progress meetings, and quarterly 1:1 performance management meetings.
• For providers, organize and facilitate regular staff meetings to discuss methods for improving customer service and efficient/safe operations. Inform staff members of any changes to policies and procedures. Document all meetings with agendas, minutes and attendance logs.
• Possess the following skills: excellent verbal and written communication, adaptability, teamwork, multi-tasking, and ability to work independently.
• Work as part of the management team to integrate consistent operational standards throughout the clinics.
• Perform similar and incidental duties as assigned.

Reporting Requirements include the following. Other duties may be assigned.

• Agendas and meeting minutes for staff meetings.
• Monthly meetings with providers to review reports and solicit feedback.
• Staff training and education updates.
• Policy and procedures updates.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills and Attributes

• Creating a Safe, Effective Environment Motivating Others Legal Compliance Quality Focus
• Focus on continuous quality improvement Clinical Skills knowledge
• Good communication skills Exceptional organizational skills
• Strong sense of customer/patient service Follow dress code and professional appearance MS Office skills at or above average

Education and/or Experience

• 5+ years of experience in a Supervisory or Management role, building lasting and positive relationships, managing multiple functions, teams and processes, preferably in a high-volume provider driven medical office or hospital environment
• 5+ years of experience with electronic medical records (EMR) systems
• 5+ patient or customer facing healthcare service experience, delivering and modeling high quality patient experiences
• Experience collaborating with and supporting MD’s and Providers in a high expectation environment
• Experience leading process improvements
• Superior written and communication skills
• MS Office expertise
• BA/BS, Healthcare Administration degree, or commensurate experience

Click here to learn more about Ventura Orthopedics

* Email your CV to HR@venturaorthopedics.com to apply *

Posted: 10-9-2025

Director, Clinical Solutions - University Medical Partners

Overview

University Medical Partners (UMP), formed in January 2017, is a California Professional Corporation committed to restoring joy in medicine and delivering outstanding patient care in our communities. UMP offers clinical services at Stanford Medicine's clinics and hospitals, as well as at select community hospitals and surgical centers. Our management philosophy: move fast, solve problems, and enable clinicians to focus on care while partnering effectively within a complex, matrixed health system.

Position Summary

The Director, Clinical Solutions serves as UMP's operational leader, working in a dyad partnership with medical leadership. This leader enables clinicians to deliver exceptional care and experience joy in their work by removing barriers, driving innovation, and ensuring operational excellence. This position requires: Clinical credibility and operational skill. A critical thinker who thrives under pressure and navigates complexity with equanimity and speed. A builder and problem solver who creates scalable solutions while staying focused on outcomes that matter to clinicians and patients.

Reports To: UMP Chief Financial Officer/Chief Operating Officer (CFO/COO)

Location: Hybrid – San Francisco Bay Area with regular on-site presence at UMP clinics and Newark headquarters.

Key Responsibilities

Leadership & Strategic Alignment

Act as the primary operational partner to clinician leaders, offloading administrative tasks so they can focus on patient care and leadership. Represent UMP at Stanford Medicine forums to ensure alignment and influence. Establish trusted, collaborative relationships with over 30 SMP clinic managers and regional directors.

Operational Excellence

Identify, prioritize, and resolve urgent, high-impact operational challenges. Lead policy and compliance framework development to promote safety, efficiency, and joy in practice. Use data and analytics to inform decisions and improve performance.

Communication & Collaboration

Maintain open communication between UMP leadership, SMP operations, and clinicians. Ensure timely follow-up on initiatives and deliverables. Develop clear documentation and playbooks to support scalability.

* CLICK HERE to view the full job description and apply *

Posted: 10-1-2025

SENIOR CLAIMS SPECIALIST – Cooperative of American Physicians, Inc.

Cooperative of American Physicians, Inc. (CAP) is seeking two Senior Claims Specialists, one for Los Angeles and one for Orange County. This role involves handling technical and administrative responsibilities related to managing assigned claim files and taking on a larger caseload of highly complex claims. The Senior Claims Specialist also plays an active role in the ongoing training and oversight of Claims Specialist I and II team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage medical malpractice claims, including the assignment, direction and control of defense counsel, under supervision and in compliance with the Claims Technical Manual, the Defense Attorney Guidelines, and MPT and/or CAPIC policies. Manage increasingly complex cases with larger financial exposure.
• Investigate and evaluate claim files including complying with the standards of performance, interviewing members, reviewing medical records, corresponding with plaintiff attorneys, obtaining preliminary expert evaluation/opinions, and preparing interview summaries.
• Prepare case evaluation reports for publication and presentation to the Claim Review Committee and/or Claim Staff Committee.
• Prepare case evaluation reports for discretionary authority on selected cases
• Manage and participate in all litigation activity, including discovery plan, mediation, MSC, and negotiation under close supervision.
• Monitor trials and arbitrations including daily progress reports, providing member and defense attorney with support.
• Prepare claim file resolution documentation.
• Timely update the claims database.
• Document all important case developments under the chronology tab.
• Code the claims file and update as relevant information is available.
• Timely review and index documents to the On Base system.
• Provide assistance to management as indicated on special projects.
• Identify, investigate and follow-up on coverage issues..
• Attend staff and department meetings as indicated.
• Take Hotline calls as requested and as necessary.
• Assist management in training of Claims Specialist I and II’s.
• Perform other duties as necessary.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree from four-year college or university;
• Relevant legal and/or medical education background or the equivalent.
• Minimum five years of medical malpractice claims management experience and/or three years CAP claims experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid California driver license

OTHER SKILLS and ABILITIES:

• Excellent demonstrated verbal and written communication skills.
• Effective time management skills.
• Ability to manage multiple priorities/deadlines
• Personal computer literate preferred.
• Strong analytical skills

Starting Salary: $110,000 - $130,000/year (Depending on Experience)

* Send cover and resume to HR@CAPphysicians.com *

Posted: 7-25-2025