Webinar - Customer Service re: Patients

Customer Service re: Patients

Tuesday, February 3, 2026

9:00AM - 10:00AM PST

Presented By: Amy Fajardo, CS, RCM

MedCycle Solutions

Key Learning Objectives:

• Who is your customer, knowing them

• The difference between poor, good & excellent customer service

• What your patients are looking for

• How to deal with a patient complaint

• Do’s & Don’ts

• Training Tips

Can't make the webinar?

No problem! All registrants receive the recording
and presentation slides following the webinar.

(Members Attend Free, Non-members $35.00)

HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information. 

Continuing Education Units, CEU's:

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.