
Northern California MGMA Webinar
Elevate Your Leadership Skills with EQ/EI:
Create A Harmonious High Performing Team
Tuesday, August 12th, 2025
12:00pm - 1:00pm
Presented By: Susan Childs, FACMPE
Evolution Healthcare Consulting
Session Description:
Reach Your Leadership Potential with Emotional Intelligence!
Are you ready to expand your leadership skills and foster a more harmonious, high-performing healthcare practice? Join us for an enlightening 1-hour webinar with industry expert Susan Fink Childs. This session is tailored for healthcare leaders eager to transform their practice dynamics and culture through strong relationships and self-awareness.
Understanding Emotional Intelligence:
Emotional Intelligence (EI), often referred to as EQ, is the intangible “something” in each of us influencing our interactions and leadership capabilities. It’s about being deeply aware of our demeanor and natural behaviors, understanding practice dynamics, and fostering a culture of empathy, confidence, accountability, and growth.
By enhancing your EI, you’ll discover authentic and positive strategies that encourage active participation, boost performance, and sustain a thriving professional environment.
Actionable Takeaways:
• Identify emotional responses in high-pressure healthcare settings.
• Foster collaborative and supportive patient and colleague relationships through active listening and empathetic communication.
• Improve organizational culture by using a personalized plan that incorporates emotional intelligence into daily leadership routines
NO FEE TO ATTEND!
Please RSVP to Andrea McArtor: ajmcartor@aol.com
ZOOM LOG IN
Meeting ID: 875 8738 2358 | Passcode: 837520
*Drop ins welcome!*
Speaker Bio:
The founder of Evolution Healthcare Consulting, Susan Fink Childs has over 30 years of experience in healthcare, who serves as a medical practice advisor for a diverse array of physicians and medical systems.
Susan also serves as educator, providing workshops and training in communications nationwide. Her trusted and proven approaches help practices establish conscious processes that actively promote self-awareness, creating high performance symbiotic teams.
As an orator, thought leader, and communications specialist, Ms. Childs is a national speaker and international author on emotional intelligence and leadership, communication, collaboration, operations, and conflict resolution. Her established professionalism relates to leadership and EQ training and retreats, personnel, and customer service.
Her book “The Emotionally Intelligent Physician Leader” encompasses the world of a physician and staff; their communication and connections with peers and patients.