NCMGMA Webinar: Workplace Violence

NCMGMA Presents a Webinar Presentation:

Workplace Violence

Presented by:

Owen Dahl
Principal, Owen Dahl Consulting

Date & Time: Wednesday, June 17th, 5:00pm

RSVP DIRECTLY TO DEBRA PHAIRAS!

NO FEE TO ATTEND!

ABOUT THIS WEBINAR:

A discussion about this “hot” topic that deals with active shooter and so much more. It is not uncommon to find violence in organizations in the form of bullying, manipulating and many other “hidden” factors. These areas and how to address them as an organization through policies, physical plant updates and training are included.

Objectives:

• Identify and define types, sources, and issues around workplace violence
• How to be prepared for situations through policies, training, and open communication
• What steps are necessary to prevent
• What to do after an event

ABOUT THE SPEAKER:

Owen Dahl is a principal of Owen Dahl Consulting, in The Woodlands, Texas and the author of the new book: The High Performing Medical Practice: Workflow, Practice finances, and Patient-Centric Care and Think Business – Medical practice quality, efficiency and profit. He also is the contributing author of the popular book Lean Six Sigma for the Medical Practice and the recently published Integration of Behavioral Health Into Medical Homes: A Rapid Implementation Guide. Owen has 53 years of experience in consulting, running a medical billing service and managing medical practices. He speaks on issues related to strategic planning, Lean and Six Sigma, culture, human resource management, revenue cycle among others. Owen was a hospital administrator.  He is an adjunct professor at the University of New Orleans.  Owen received his Bachelors degree in Hospital Administration at Concordia College, Moorhead, MN and his Master’s from the University of Northern Colorado. He recently achieved his Lean Six Sigma Master Black Belt through Villanova University. He served in the USAF.