LAMGMA: Communication - Assertive Communication Skills

  • 17 Mar 2020
  • 12:15 PM - 1:15 PM
  • The Grand - Long Beach Events Center, 4101 E. Willow Street, Long Beach, CA, 90815


Los Angeles MGMA:

Communication - Assertive Communication Skills

Presented By:

Jeffrey Washington
Motivational Trainer/Speaker/Coach

When Tuesday, March 17, 2020     12:15 - 1:15 PM

Where-  The Grand - Long Beach Events Center - The Garden Room

4101 E. Willow Street, Long Beach, CA, 90815

ABOUT THE SESSION: You can learn to be more assertive over time by identifying your needs and wants, expressing them in a positive way, and learning to say "no" when you need to. You can also use assertive communication techniques to help you to communicate your thoughts and feelings firmly and directly.

This fun, interactive one-hour presentation helps participants - with difficulty asserting themselves - by introducing strategies, techniques and several communication models designed for developing assertive behavior.

Participants will learn about:

  • the importance of demonstrating assertive behavior
  • three communications styles, their pay-offs and costs
  • congruent body language and tone
  • moving others to action with an assertive style of speaking
  • managing your time and others expectations of you by diplomatically saying “no”


Jeffrey L. Washington – a motivational trainer and speaker from Los Angeles, CA – is a charismatic presenter who enjoys providing the ultimate training experience. His areas of expertise are Leadership Development, Diversity and Interpersonal Communications.

With more than 25 years of first-hand experience, Jeffrey offers real-world business solutions to help organizations meet their employee development goals. What separates Jeffrey from most trainers is his ability to “motivate” participants to action. He brilliantly transforms training principles to participant’s workplace reality.


    Jacqueline Casares

    California Medical Group Management Association | P. 833.252.0300
    F. 888.520.9317 | | P.O. Box 3403, Hamilton, NJ 08619

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