Putting On The Glitz: Excellence In The Patient Experience

March 28 - 30, 2019

Keynote Series Presented By:

The Ritz-Carlton Leadership Center will be presenting a best practices for service excellence in healthcare Keynote Series.

Explore the award-winning business practices of The Ritz-Carlton and you will discover how a service excellence culture results in a patient-centric environment, through engaged employees. You will be guided through The Ritz-Carlton Gold Standards, the foundation of their iconic, global brand.  You will also visit their key processes such as on-boarding, employee empowerment, and patient empowerment that lead to service excellence and sustainable success.

By understanding the proven strategies of The Ritz-Carlton, you will collect new insights that can be applied to your healthcare organization.

The Ritz-Carlton Leadership Center Keynote Series features:

Excellence In The Patient Experience
Memorable Customer Service


2019 Annual Conference Golf Outing

Desert Princess Country Club
March 28, 2019 at 8AM
For more information or to register, click here!


REGISTER TODAY!


Click Here for Exhibitor/Sponsor Information
 


To book your hotel room at the DoubleTree please 
click here or call 844.543.9184 and use code CM2.

We look forward to seeing you there!

Questions?
Contact us at staff@camgma.com or 833.252.0300

California Medical Group Management Association | P. 833.252.0300
F. 888.520.9317 | staff@camgma.com | P.O. Box 3403, Hamilton, NJ 08619

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